Terms & Conditions
1. Introduction and Acceptance: Welcome to Tribal Playbook! These Terms and Conditions govern use of our website located at TribalPlaybook.com. Operated by Tribal Playbook. Please read these Terms and Conditions carefully before using our website. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. These terms apply to all visitors, users Introduction: Begin with an introduction that explains the purpose of the Privacy Policy and its applicability to the users of your website, app, or services.
2. User Eligibility: Specify You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our Services, you represent and warrant that you meet this requirement.
3. Account Registration: Explain the process for creating an account, including any required information and account security measures (e.g., password protection). Reserve the right to suspend or terminate accounts for any violations of the terms.
4. Use of the Service: You agree to the use of Services provided by Tribal Playbook only for lawful purposes and in accordance with these Terms. The Services are intended to support individuals in achieving their health and wellness goals through coaching, education, and related resources.Permitted Use- you may use the Services for your personal, non-commercial purposes only. By using the Services, you agree not to:
Violate any applicable local, state, national or international law regulation
Upload, share, or transmit any material that is abusive, defamatory, obscene, harassing, or otherwise objectionable
Infringe upon or violate our intellectual property rights or the rights of others
Attempt to gain unauthorized access to any part of the Services, accounts, or systems
Interfere with or disrupt the operation or security of the Services or any related networks.
Health and Safety You understand that your participation in our coaching services is voluntary and that any changes to your diet, exercise, or lifestyle should be undertaken only after consulting with a qualified healthcare provider. You acknowledge that you are solely responsible for your own health decisions and outcomes. Service AvailabilityWe strive to keep our Services available at all times, but we do not guarantee uninterrupted access. We may suspend, modify, or discontinue the Services at any time without notice for maintenance, upgrades, or other reasons. - Intellectual property rights: Users should respect the copyrights, trademarks, and other intellectual property rights of the service provider and other users.
- Prohibited activities: In connection with your use of this website and any services provided by Tribal Playbook, you agree not to engage in any of the following prohibited activities:
Unauthorized Access or Disclosure of Health Information- You may not collect, transmit, display, or disclose any protected health information (PHI) or personally identifiable health data of others without proper authorization. Tribal Playbook is not a HIPAA-covered entity or business associate, and this Website is not intended for the transmission of storage of PHI under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). You agree not to use this Website to store or communicate any information that would be subject to HIPAA regulations.
Impersonation or Misrepresentation- You may not impersonate any person or entity, falsely claim an affiliation with any individual or organization, or misrepresent the source, identity, or content of information transmitted through the services.
Use of the Website for Medical Emergencies or Urgent Situations- The coaching services offered are for general wellness and lifestyle improvement only and do not replace medical advice, diagnosis, or treatment. You agree not to use this Website for emergency or acute medical situations. If you are experiencing a medical emergency, call 911 or contact your local emergency service immediately.
Illegal or Harmful Conduct- You may not use the website to engage in activities that:
Violate any applicable laws or regulations
Infringe upon the rights of others, including privacy, intellectual property, or contractual rights
Involve harassment, abuse, defamation, threats, or hate speech
Security Violations- You may not attempt to probe, scan, or test the vulnerability of any system network used in connection with the Website, or breach or circumvent any security or authentication measures.
Spam and Malicious Content- You may not use the Website to distribute spam, unsolicited messages, malware, viruses, or other harmful software code.
Compliance with laws: Require users to comply with applicable laws and regulations when using the service.
5. Content and User Contributions: By accessing and using this Website, you acknowledge and agree to the following terms regarding any content you submit or contribute:
Personal Responsibility for Contributions- You are solely responsible for any information, comments, testimonials, or other content (“User Contributions”) that you submit, post, or transmit through the Website. You represent that all User Contributions are accurate, lawful, and do not violate any rights of third parties, including rights of privacy or confidentiality.
Prohibited Content- User contributions may not:
Contain health or medical information about other individuals without their express, or written consent
Include obscene, defamatory, harassing or threatening language
Promote or encourage illegal or unsafe health practices.
Contain false or misleading information, including unverified health claims or diagnoses
Infringe on the intellectual property or privacy rights of others
License to use User Contributions- By submitting any User Contributions, you grant Tribal Playbook a worldwide, non exclusive, royalty free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content, in whole or in part, for the purpose of operating, promoting, and improving, the services, in accordance with our Privacy Policy.
Monitoring and Moderation- Tribal Playbook reserves the right, but is not obligated, to monitor, , review, edit, or remove any User Contributions that violate these Terms, or that are otherwise objectionable in our sole discretion. However, we do not guarantee the accuracy, integrity or quality of any user-submitted content.
Testimonials and Reviews- If you submit a testimonial or review, you consent to its use by Tribal Playbook for promotional purposes, including publication on the Website or in marketing materials. Testimonials should reflect your honest experience and must not include any sensitive health information.
- Ownership of content: Users retain ownership of their content but grant the service provider a license to use, modify, or distribute it.
- Content standards: Prohibit the posting of illegal, offensive, or harmful content, and reserve the right to remove or moderate content that violates the terms.
6. Payment and Billing: All prices for services and products are listed in U.S dollars unless otherwise stated and are subject to change at any time. Payment is due at the time of purchase or as otherwise specified during check out. Tribal Playbook accepts payment through the methods provided on the website, including but not limited credit/debit cards and electronic payment platforms.
Coaching Services are not Medical Services- Coaching services offered by Tribal Playbook are wellness-based and are not medical services, therapy, or treatment. As such they are not eligible for reimbursement by health insurance, Medicare, Medicaid, or other third party payers. You acknowledge that you are fully responsible for payment of all fees and that these services will not be submitted as claims under any health insurance or benefits plan.
No Submission of Insurance Information or PHI- You agree not to submit any insurance-related information, medical diagnosis, or protected health information (PHI) when engaging in the payment process. This website and payment processing system are not HIPAA-compliant, and no health information should be transmitted or disclosed during payment.
Recurring Payments and Subscriptions (if applicable)- If you enroll in a subscription or recurring coaching plan, you authorize Tribal Playbook to automatically charge your selected payment method at the interval specified (e.g. weekly, monthly). You may cancel a recurring plan in accordance with our Cancellation Policy, but charges already processed are non-refundable unless otherwise stated.
Refunds and Cancellations- All sales are final unless otherwise specified in our Refund Policy. We reserve the right to issue refunds or credits at our sole discretion. Any cancellations of scheduled sessions must comply with our Session Cancellation Policy, which may include notice requirements and/or fees for late cancellations or no-shows.
Taxes- You are responsible for any applicable sales use or other government taxes, fees, or duties due in connection with your purchase. If such taxes are required by law and not collected by us at the time of payment, you agree to pay them directly to the appropriate taxing authority.
Billing Disputes- If you believe you have been billed in error you must notify us in writing within 30 days of the billing date. Disputes not raised within this timeframe may not be eligible for resolution or refund.
7. Privacy and Data Protection: Your privacy is important to us. By using this Website and our services, you acknowledge and agree to the following practices regarding the collection, use, and protection of your personal information.
Information We Collect- We may collect personal information you voluntarily provide, such as you name, email, address, payment details, goals, and coaching preferences. Additionally we may automatically collect certain technical data for functionality and analytics purposes. For more information please refer to our Privacy Policy.
User Responsibility for Sensitive Data- You understand and agree that this Website is not designed for the transmission of sensitive personal or medical information, and that you are solely responsible for any such data you choose to share.
Security Practices- We implement reasonable technical and organizational safeguards to protect your data. However, no online system can be guaranteed 100% secure. By using this Website, you acknowledge and accept the inherent risk of internet based data transmission.
8. Disclaimers and Limitations of Liability:
Wellness Services Disclaimer- The services offered by Tribal Playbook are for educational and informational purposes only and are intended to support general health and wellness. They do not constitute medical advice, diagnosis, or treatment, and no coach-client relationship should be interpreted as a substitute for consultation with a licensed medical or mental health professional.
Results Not Guaranteed- While we aim to support your personal health goals, individual results from coaching services may vary. We make no guarantees regarding outcomes such as weight loss, or other health improvements. Your success depends on your personal commitment and circumstances.
Third Party Content and Links- This Website may contain links to third party websites, tools, or resources. Tribal Playbook is not responsible for the availability, accuracy, or content of such third party materials, and inclusion does not imply endorsement. You access third party sites at your own risk.
Limitation of Liability- To the fullest extent permitted by applicable law Tribal Playbook and its officers, affiliates, employees, contractor, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use goodwill, or other intangible losses, resulting from:
Your use of or inability to access the Website or services
Any content obtained from the services
Unauthorized access, use, or alteration of your transmission or content
Maximum Liability- In no event shall our total liability exceed that greater of (a) the amount paid by you for the specific services giving rise to the claim or (b) one hundred U.S dollars (US$100)
Jurisdiction Exceptions- Some jurisdictions do not allow certain limitations of liability or the exclusion of certain warranties. In such cases, the above disclaimers and limitations may not apply to you to the extent prohibited by law.
9. Governing Law and Dispute Resolution: Governing Law- These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. You agree that any legal action or proceeding shall be brought exclusively in a court of competent jurisdiction located in Arvada, Colorado.
Informal Dispute Resolution- Before initiating any legal action, you agree to first attempt to resolve any dispute formally by contacting us at [email protected]. We will work in good faith to resolve the issue within 30 days of receiving notice. If the matter cannot be resolved through informal negotiation, the parties may proceed as outlined below.
Binding Arbitration- any dispute, controversy, or claim arising out of relating to these terms, your use of the Website, or services provided, that cannot be resolved informally shall be resolved by binding arbitration conducted in accordance with the rules of the American Arbitration Association (AAA). the arbitration shall take place in Arvada, Colorado, and the language of arbitration shall be English. Each party shall bear its own legal cost and expenses, unless otherwise determined by the arbitrator.
No Class Actions- You agree that any claims or disputes must be brought on an individual basis only and not as part of a class action or representative proceeding. You waive any right to participate in a class or collective action against Tribal Playbook. Injunctive or Equitable Relief- Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened misuse of confidential information, intellectual property, or data.
Time Limitation on Claims- You agree that any claim or cause of action arising out of or related to your use of the Website or services must be filled within one (1) year after such claim arose or be forever barred, unless a longer period is required by law.
10. Changes to the Terms: Reserve the right to update or modify the terms of service at any time. See above terms on notification of changing services.
11. Termination:
Right to Terminate- Tribal Playbook reserves the right, in its sole discretion, to suspend or terminate your access to the Website and/or any services at any time, with or without notice., for any reason, including but not limited to:
Violation of these Terms and Conditions
Suspected fraudulent, abusive, or illegal activity
Non-payment or disputed payments
Conduct that may harm Tribal Playbook, other users, or the integrity of the services.
Termination by User- You may discontinue use of the Website and terminate your client relationship at any time by contacting us at [email protected]. Please note that certain fees may be non-refundable per our refund policy
Effect of Termination- Upon termination-
Your right to access and use the Website and services will immediately cease
Any outstanding fees or charges owed by you will remain payable
We reserve the right to delete or retain any data or content associated with your account in accordance with our Privacy Policy and applicable law
Survival of Terms- The following provisions will survive termination of your access to the Website or services:
Intellectual Property Rights
Payment Obligations
Disclaimers and Limitations of Liability
Governing Law and Dispute Resolution
Privacy and Data Protection
